Chandigarh: Punjab Chief Minister Bhagwant Mann on Monday launched first of its kind flagship program of his government ‘Lok Milni (public interaction)’ for redressal of the people’s grievances on the spot.
‘This is a humble step of my government to make sure that we facilitate the people for resolving their long pending administrative issues”, said the Chief Minister while launching this program here at Punjab Bhawan.
The Chief Minister said that this interactive program is aimed at ensuring a single window platform to the people for redressal of their complaints. Bhagwant Mann said that top brass of his government accompany him during this ‘Lok Milni’ to ensure that the matters flagged by people are immediately resolved on the spot. Bhagwant Mann said that this endeavour is aimed at ensuring that people do not have to run pillar to post for getting their works done.
As many as 61 complainants listed their grievances before the Chief Minister during this ‘Lok Milni’ at the Punjab Bhawan. He directed the top officers of the various departments present on the occasion to ensure immediate resolution of these complaints in a time bound and result oriented manner. Bhagwant Mann said that he will be personally monitoring the status of these complaints every week adding that any sort of dereliction in this act will not be tolerated at any cost.
Meanwhile, addressing a complaint, the Chief Minister asked the department of Social Justice and Empowerment to immediately release the pending arrears of the ‘Shagun scheme’ to the eligible beneficiaries. On another complaint Bhagwant Mann asked the Water Resources department to ensure that drinking water was supplied to each and every beneficiary without any prejudice. On complaint of Dr Seema Rani, whose husband had passed away during Covid 19 pandemic about two years ago, the Chief Minister asked the officers to ensure that she gets the job at the earliest as per government’s policy.